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Local authority data loss exposed


Big Brother Watch has published a report into the worrying scale of data loss across local authorities. We have uncovered more than 1000 incidents across 132 local authorities, including at least 35 councils who have lost information about children and those in care. Highly confidential information has been treated without the proper care and respect it deserves. At least 244 laptops and portable computers

NHS patient confidentiality breached 5 times every week


A new Big Brother Watch report reveals how medical information is lost, shared on Facebook and how NHS staff look at each other’s medical records According to Freedom of Information Act requests, between July 2008 and July 2011 there were at least 806 separate incidents where patient medical records were compromised, highlighted a shocking number of incidents in the NHS where patient medical records were

Police Databases: How more than 900 staff abused their access


For the first time, Big Brother Watch has uncovered the true extent to which Police abuse their access to confidential databases. This report follows allegations yesterday that former Downing Street Head of Communications Andy Coulson paid the Police in order to receive privileged information...

The Grim Ripa: Local councils authorising over 11 covert surveillance operations a day on members of the public


New research reveals councils in Great Britain have authorised over 8,500 RIPA (Regulation of Investigatory Powers Act) operations since April 2008 The Grim Ripa is the fifth major report released by Big Brother Watch, investigating the uses and abuses of RIPA. Our research revealed that 372 local councils in England, Scotland and Wales have authorised 8,575 Directed Surveillance and Covert Human Intelligence

Press Office

SOCA takes down RNBExclusive

Posted on by Nick Pickles Posted in Press Office | Leave a comment

Responding to the Serious and Organised Crime agency’s take-down of rnbexclusive.com:

Nick Pickles, director of privacy and civil liberties campaign group Big Brother Watch, said: “I welcome targeted action against websites profiting from infringing content, but the message displayed by SOCA is potentially misleading to the public, along with the threat of putting your internet connection under surveillance.

“It is fair to question whether the involvement of SOCA has diverted resources from investigating serious public threats such as people trafficking, drug importation and gun running and it is laughable to suggest that anyone downloading a few songs from a music blog constitutes organised crime.”

James Firth, CEO of Open Digital Policy Organisation, said: “Artists have a right to get paid and we support action through the UK courts to stop people profiting from the work of others.  Despite the manner in which the site was taken down and the aggressive message displayed it is important to note that there is an on-going criminal investigation and no one has yet been convicted of any offence.

“With reference to the insinuation by SOCA that downloaders may receive 10 years imprisonment for a copyright offence, copyright law is clear. End users cannot be prosecuted under criminal law for what remains a civil matter.  Criminal sanctions under the Copyright Act are limited to distribution offences. “

Three Million CRB Checks in 2011

Posted on by Nick Pickles Posted in Press Office | Leave a comment
  • Registered organisations made 2,981,958 checks in 2011
  • Equivalent to 1 in 17 of adult population being checked
  • 13 of the 25 highest users are private companies
  • 3,924 bodies are now ‘registered’ with the Criminal Records Bureau

The figures, published under Freedom of Information law, have been highlighted by privacy and civil liberties campaign group Big Brother Watch as further evidence that the system has grown out of control.

In 2011 the organisations, which include councils, private background check companies and other businesses, made 2,981,958 checks in 2011. Thirteen of the 25 highest users are private companies.

The data shows how 3,924 bodies are now ‘registered’ with the Criminal Records Bureau and able to submit checks without the signature of the person being checked, prompting fears that the system is being used to pry into people’s privacy.

Nick Pickles, director of Big Brother Watch, said: “For nearly three million people to be checked in just one year is remarkable. It is a sad indictment of a country that has lost all sight of proportion and has substituted a piece of paper for common sense.

“Given just how many organisations now have access to the system, there is a clear risk that it is easy to delve into someone’s private life and run a CRB check without them ever knowing. 

“The checks have already been shown to wrongly brand innocent people as criminals and cost people their jobs for totally unrelated incidents that would not suggest they pose a risk. It’s time to go back the drawing board and fundamentally reform the CRB system.”

Download the full dataset here: http://www.bigbrotherwatch.org.uk/files/CRB2011.xls

Local authorities were among the highest users of the checks, but in vastly different amounts. Essex County Council was the highest user of the checks (21,908) but some councils used the service far less. The Scout Association was one of the highest users with 58,786 checks.

In comparison, the National Fostering Agency made 1613 checks while Manchester City FC made 447 checks.

Any registered organisation can now make CRB checks without requiring an applicant’s signature, prompting fears that the high numbers of checks hides those done without permission of the person being checked.

Third-parties are able to ‘register’ with the Bureau, allowing them to submit bulk applications for the checks. In January 2011 this was suspended because of fears about security and remained suspended until May 2011.

ENDS

The statistics cover the period December 18th 2010 to 18th December 2011.

More information on registered/umbrella organisations:

http://www.homeoffice.gov.uk/agencies-public-bodies/crb/partners-reg-bodies/registered-bodies/

 

Press Comment: Lord O’Donnell and the Freedom of Information Act

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Responding to former Cabinet Secretary Lord O’Donnell’s warnings that the Freedom of Information Act has damaged public policy, Nick Pickles, director of civil liberties group Big Brother Watch, said: “Public policy will not be improved by more secrecy and less transparency. If Lord O’Donnell has an issue with the quality of public policy, perhaps he should question those responsible for making it, not the process by which the public can find

“Without the Freedom of Information Act we wouldn’t know about MP’s abuse of expenses, how badly our personal information is protected in the NHS or countless other issues where the public had to fight to find out the truth, against the wishes of establishment officials like Lord O’Donnell.

“Any efforts to undermine, water down or restrict the Freedom of Information Act will be rightly seen as undemocratic and shameless desire to avoid accountability.”

Comment: New EU Data Protection proposals

Posted on by Nick Pickles Posted in Press Office | Leave a comment

Nick Pickles, director of privacy and civil liberties campaign group Big Brother Watch, said: “Current laws protecting our personal information were written before Google existed and an overhaul is long overdue. The proposals published today are a very positive step forward towards better protecting our privacy and giving us all the ability to ensure we retain control of our personal data.

“In a digital age, regulation is required that not only protects our privacy, but also ensures that organisations cannot hide incidents of data loss in both the public and private sector. These proposals are an important part of restoring the balance which means our data cannot be captured without our express permission, and that if we wish to cease using a service we have the right to see all our data deleted.

“It is essential that these proposals are not watered down by those who have already made clear our privacy is not going to stand in the way of their own profits.”

Press release: Local Authority Data Loss

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For release 23 November 2011:

132 local authorities lose sensitive information including details of children in care

New research from privacy and civil liberties campaign group Big Brother Watch has found how, in the past three years, local authorities have seen at least 1035 incidents of data being lost and stolen.

Key findings:

  • 132 authorities involved in 1035 incidents of data loss
  • At least 35 councils lost information about children and those in care
  • The information of at least 3100 children, young people or students was compromised in  118 cases
  • At least 244 laptops and portable computers were lost
  • A minimum of 98 memory sticks and more than 93 mobile devices went missing
  • Of the 1035 incidents, local authorities reported that just 55 were reported to the Information Commissioner’s Office.

Just 9 incidents resulted in termination of employment.

Download the report here.

Despite delivering sensitive services involving children, vulnerable people and those in receipt of various benefits, the research highlights how regularly personal information is lost by local authorities and the huge variation in data protection.

Nick Pickles, director of Big Brother Watch, said: “This research highlights a shockingly lax attitude to protecting confidential information across nearly a third of councils. The fact that only a tiny fraction of staff have been dismissed brings into question how seriously managers take protecting the privacy of their service users and local residents.

“For more than 3,000 children and young people to have their personal information compromised is deeply disturbing, as in most cases parents will not be aware of the incidents. However, equally concerning is that 263 local authorities claim to have not lost a single mobile phone or memory stick, which seems surprising given the scale of loss in other authorities and the private sector.

“As just 55 of these incidents were reported to the Information Commissioner’s Office, there is a clear need for the ICO to have the power to audit organisations without needing their consent to ensure that the ICO is fully aware of data protection breaches.

“Despite having access to increasing amounts of data and being responsible for even more services, local authorities are simply not able to say our personal information is safe with them.”

91% of local authorities responded to the Freedom of Information request, which covered loss of personal information by council employees and contractors between 3 August 2008 and 3 August 2011. However, the group questioned the responses of a number of authorities which reported no incidents suggesting different internal thresholds for reporting meant incidents could be hidden from scrutiny.

The report comes a month after Big Brother Watch’s disclosure that in the NHS more than 800 incidents of confidential patient records being compromised, including details of patients being posted on social networking sites and how medical staff looked at the records of friends and colleagues.

It also follows the Commons Justice Select Committee report that argued courts should have the power to punish people breaching the Data Protection Act with prison sentences, saying fines are an “inadequate” deterrent.

Cases included an unencrypted memory stick containing highly confidential childcare data being lost on a Durham Street, a Kensington and Chelsea council employee losing documents in a pub including name, address, date of birth, health reports, income reports and photographs of service users and scanned case notes belonging to Kent Council being found on Facebook.

They also included a 50 page dossier from Northamptonshire Children and Young People’s Services sent to the wrong parent, a briefcase left in a car park containing caseworker notes of approximately 20 service users, Buckinghamshire County Council revealing 2,000 email addresses in a public mailshot and a North Somerset email account being compromised in a phishing attack.

The top ten worst offending authorities were:

  1. Buckinghamshire (72 incidents)
  2. Kent  (72)
  3. Essex (62)
  4. Northamptonshire (48)
  5. North Yorkshire                (46)
  6. Renfrewshire (41)
  7. West Sussex (36)
  8. Tower Hamlets (31)
  9. Telford and Wrekin (30)
  10. Cornwall (25)

Download the full report here.

Press Comment: Body Scanners in Airports

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Responding to the Transport Secretary’s written statement on the use of body scanners in airports Nick Pickles, director of privacy and civil liberties group Big Brother Watch, said: “The Government appears to be relying on technology that has either not been invented or is still woefully poor at detecting threats to address very real privacy concerns about body scanners.

“Removing security staff from the scanning process, with only machines seeing images, is bizarre from both a security and privacy point of view.  New scanners exist that capture a far less intrusive image and identify an area for a member of staff to search and we call on the Government to adopt this far more proportionate approach.

“It is ridiculous to say that passengers had a real choice over being scanned when refusing to consent to a graphically intimate scan would mean not being allowed to fly.”

Press release: NHS Data Protection Breaches Report

Posted on by Nick Pickles Posted in Press Office | Leave a comment

According to Freedom of Information Act requests, between July 2008 and July 2011 there were at least 806 separate incidents where patient medical records were compromised, highlighted a shocking number of incidents in the NHS where patient medical records were accessed inappropriately.

This included:

  • 23 incidents of patient information being posted on social networking sites
  • 91 incidents of NHS staff looking up details of colleagues
  • 24 NHS Trusts saw confidential information stolen, lost or left behind by staff
  • 44 NHS trusts failed to respond to the Freedom of Information request and 55 Trusts refused to release all or some if the information requested.

Despite these breaches of Data Protection policy, just 102 cases resulted in dismissal of staff.

You can download the report here.

Nick Pickles, director of Big Brother Watch, said: “This research highlights how the NHS is simply not doing enough to ensure confidential patient information is protected.

“The information held in medical records is of huge personal significance and for details to be disclosed, maliciously accessed or lost and these cases represents serious infringements on patient privacy.

“As the summary care record scheme is rolled out and an increasing number of people have access to private patient information, urgent action is needed to ensure that we can be sure our medical records are safe.

“It is essential the NHS is transparent about these incidents and failing or refusing to disclose that a data breach has taken place is unacceptable.”

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Press Comment: ICO Survey on the Data Protection Act

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Commenting on the Information Commissioner’s survey into attitudes around the Data Protection Act and Freedom of Information Act, Nick Pickles, director of privacy and civil liberties campaign group Big Brother Watch, said:

“The Data Protection Act is 13 years old and it is staggering that in both the public and private sectors, the majority of organisations still do not understand their obligations under the Act.

“Personal information is a critical part of protecting our privacy in a digital age. With instances of personal information being lost or accessed inappropriately continuing to rise, up 58% in the past year, Government needs to do far more to ensure privacy is protected with adequate legal safeguards.

“This survey highlights the failure of the ICO to create a clear and robust system for protecting information, and reaffirms the need for tougher sanctions and a much greater effort to enforce the law.”

Press comment: Defamation and online privacy

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Commenting on today’s report from the Joint Committee on the draft defamation bill, Nick Pickles, director of privacy and civil liberties campaign group Big Brother Watch, said: “Libel law as it stands is clearly not functioning properly, and is certainly not fit for a digital age.

“If people are posting defamatory material, publishers have a duty to remove that content. What is essential is that any take down process must follow due process and ensure that the law cannot be abused by larger parties to censor uncomfortable content – as is often the case under existing law.

“It is essential that the ability to post and publish anonymously online is protected and this report does not go far enough to explain how this can be done.”

Police Databases: How more than 900 staff abused their access

Posted on by Big Brother Watch Posted in Featured, Press Office, Research and reports | 1 Comment

For the first time, Big Brother Watch has uncovered the true extent to which Police abuse their access to confidential databases.

This report follows allegations that a number of journalists paid the Police in order to receive privileged information.

Between 2007 and 2010:

  • 243 Police officers and staff received criminal convictions for breaching the Data Protection Act (DPA).
  • 98 Police officers and staff had their employment terminated for breaching the DPA.
  • 904 Police officers and staff were subjected to internal disciplinary procedures for breaching the DPA.

The full report can be found here.