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Patients win choice of sharing medical records


Earlier this year, we led the concern that a new NHS data sharing plan would see every patient's medical records uploaded to a new information system without the right to opt-out. We warned at the time that patient records would be out of patient control. On Friday, the Secretary of State confirmed that this will not be the case. We have worked closely with MedConfidential and Privacy International to ensure

The snoopers charter is dead


More than a year ago, we learned that the Home Office was resurrecting it's plan to monitor every British citizens' internet use. Big Brother Watch led the charge against these plans, giving evidence to Parliament, urging our supporters to write to their MPs and being the central force in the media campaign against the so called Snoopers Charter. We highlighted how the Home Office had misrepresented the work of

Can you support Sgt Danny Nightingale?


Three weeks today, Sergeant Danny Nightingale will report to the Military Court Centre in Bulford, Wiltshire for a preparatory hearing. This is as a result of the Service Prosecuting Authority exercising its right to seek a re-trial of Sgt Nightingale. Like many people, Big Brother Watch has been dismayed at the treatment of Sgt Nightingale. Despite his conviction being quashed at the Court of Appeal,

Boom in private investigators risks avoiding surveillance regulation


Our latest report highlights the growing use of private investigators by local and public authorities, particularly the number of times they are used without RIPA authorisation. The law in the UK, particularly the Police and Criminal Evidence Act 1984, is broadly drawn to allow evidence to be introduced in court that in other jurisdictions would not be deemed admissible. Contrasted with the fruit of the poisonous

Privacy

Would you trust bounty hunters to enforce the law?

Posted on by Big Brother Watch Posted in Privacy | 7 Comments

Boba fett The papers today all carry a story which first broke last month – the proposed use of credit rating agencies like Experian to catch people committing benefit fraud.

This is a very bad idea. Nobody approves of benefit cheats. But mining private data on a routine basis on the off-chance of catching people out is a disproportionate invasion of privacy. 

There's a presumption of innocence in this country, and trawling everyone's credit data and treating us all as suspects brings that into question. Furthermore, there is or should be a bright line between the state and the private sector. Taking powers of legal investigation and enforcement which ought to sit with the state, and granting them to private organisations, blurs that line. Worse still, if profit-making companies are rewarded by the number of people they catch they will have a perverse incentive to sling accusations in any even marginally plausible case – because they'll have nothing to lose and potentially something to gain in the smearing.

Ultimately, it's probably not in the interests of the companies either. People will be far less likely to comply with their requirements in the future if it's known that one risks such intrusion in doing so.

Credit agencies should think carefully about effectively becoming enforcers for the state, compromising private information they've accumulated about people.

By Alex
Deane

Update: I discussed this on Newsnight

A brief word on the end of ContactPoint

Posted on by Big Brother Watch Posted in Databases, Privacy | 3 Comments

While we were away the new Government enacted one the most important stages in its promised moves towards restoring privacy in Britain.

Child-computer At noon on Friday 6th August the ContactPoint database was switched off.

A £224 million system that contained the names, ages, addresses, schools, GPs and several other private and personal details of 11 million children in the UK, disappeared at the flick of a button.

In advance of the move, Children's Minister Tim Loughton – with whom we have not always seen eye-to-eye – voiced a number of our stated concerns when speaking to the BBC:

“We don’t think that spreading very thinly a resource which contains details of all 11million children in the entire country, more than 90 per cent of whom will never come into contact with children’s services, is the best way of safeguarding children.

"This is a surrogate ID card scheme for children, by the back door, and we just don’t think it’s necessary.”

But unsurprisingly (especially when it comes to the thorny issue of child safety) the critics have been out in force. While the NSPCC criticised the apparent lack of a replacement system, the shadow minister Delyth Morgan called the decision "short-sighted", and articles such as "Choosing data protection over child protection" in the Independent didn't help much either.

But while the critics try and strike fear into parents and children, the important thing to remember is that the system didn't work.

Deloitte's official (Whitehall sanctioned) report suggested young people could be put at "greater risk" by ContactPoint. FOI responses revealed that several councils had had massive trouble with the system, Surrey even describing at as "not stable". And the Joseph Rowntree Reform Trust had labelled it "almost certainly illegal".

And that is before you consider that no parent, and perhaps more importantly, no child had ever been asked if they wanted to be put on the database in the first place.

The only thing worse than an unwieldy state database that opens up the personal details of millions of children, is one that is deeply flawed and dangerously unstable. Good riddance to ContactPoint.

By Dylan Sharpe

Smart Meter security fears

Posted on by Big Brother Watch Posted in Privacy | 7 Comments

Big Brother Watch has written a number of times about the forthcoming introduction of Smart Meters to British homes (see here and here for further information and our most in-depth articles). As you will see, we have always been wary of the remit of the technology and its implications for ever closer control of our personal energy use.

Smart_meter It is thus with much interest that we read a new report out last weekSmart Meter Security – published by clean technology analyst group Pike Research, which described smart meters as "one of the weakest links in the smart grid security chain".

As eWeek Europe explains:

The technology at the heart of the government’s plans to roll out smart meters to every home and small business in the country are fundamentally insecure and will be successfully attacked by hackers, according to researchers.

“It would be naïve to think that smart meters will not be successfully attacked. They will be,” the report states. “In fact, smart meters represent a worst-case scenario in terms of security: the devices lack sufficient power to execute strong security software; they are placed in physically non- secure locations; and they are installed in volumes large enough that one or two may not be missed.”

According to Pike, the gap in smart meter and grid security won’t be solved using existing architectures and it will take until at least 2013 for solutions to be properly developed.

When I spoke against the introduction of Smart Meters in a debate on BBC 5Live earlier this year, the gentleman speaking in support (from one of the large energy companies) dismissed my fears about the potential for Government intervention, but admitted that the majority of the security features had been built into protecting the machines and not the data they transmitted.

This latest report by Pike Research, would certainly seem to support that information. It will be interesting to watch how the Government – who seem committed to their introduction – react.

By Dylan Sharpe

Surveillance Commissioner issues whitewash report

Posted on by Big Brother Watch Posted in Privacy | 3 Comments

Logo_osc I've written elsewhere about the Chief Surveillance Commissioner, who issued his Annual Report into surveillance in the United Kingdom this week. It shows that the level of covert surveillance in this country is shocking – these operations are now part of our nation's everyday life.

As readers of this site will know all too well, this surveillance isn’t just being run by MI5 or the police, and it’s not just mounted to detect serious crime or terrorism. Very real concerns about covert surveillance by local councils are dismissed by the Commissioner with two cursory paragraphs, with the suggestion that the problem lies with the way that the media reports such surveillance. This really is a grave abrogation of his responsibilities.

As our research showed, local councils approved and conducted over 8,500 separate covert surveillance operations in the last two years. Surveillance has been used for everything from allegations of benefit fraud and fly-tipping to dog fouling and allegations of lying about which school catchment area you live in. For this, councils up and down the country empower their employees to watch and record us for days or sometimes weeks. Take a look at the table in our research and you’ll probably see that your own council has done this. Not only has the media been reporting on a genuine concern, it is far more common and far more serious than the Commissioner can bring himself to admit. He should be a champion of accountability in surveillance, not an apologist for it. After all, this is the body we depend on to bring responsibility to this area – if he won’t take such abuses seriously, who will?

Worst of all, the Commissioner has revealed that after four years of his expensive endeavours the number of operations conducted in the past year that were unauthorised has gone up: there has been an increase in operations that broke the important and serious rules on covert surveillance and should never have happened. In last year’s report, he stated that he was happy that the appropriate disciplinary measures had been meted out in each such case. He gives no such assurance this year.

These unauthorised operations were not only intrusive, but also often extensive – the longest lasted for 24 days. That's over three weeks of illegal surveillance by the state, of people against whom nothing at all has been proven, and have not even been charged, without any apparent repercussions for those who did it. Because the Commissioner refuses to release any details of these unlawful operations, the victims of this outrageous intrusion will never know that they and their families were watched. In such circumstances it is not scaremongering but simply stating the obvious to say that it could have happened to you.

The newest disclosure is really the worst: a total of 661 errors, in which organisations obtained the wrong communications data, were reported to the ICC by public authorities in 2009. Again, instead of being critical of these abuses, the Commissioner is an apologist for those who committed them. Kennedy said that although the number seems large:

"it is very small when it is compared to the numbers of requests for data which are made nationally. I am not convinced that any useful purpose would be served by providing a more detailed report of these errors. I should add that neither I nor any of my inspectors have uncovered any wilful or reckless conduct which has been the cause of these errors," he said.

Kennedy disclosed that a "considerable proportion" of the errors were due to the incorrect transposition of telephone numbers. That is to say that people were snooped on for no good reason due to administrative incompetence by the snoopers, and they have no right to know that their conversations were listened to, or who did it, or for how long, or what they heard.

I discussed this matter on Radio 4’s World Tonight. I stressed the seriousness of the fact that the Commissioner had overseen an increase in unlawful surveillance. It would have been good to hear their view on this but in a moment of delicious but apparently unappreciated irony, the Office responsible for bringing accountability and transparency to this opaque and sometimes frightening field… refused to discuss the matter in public.

By Alex Deane

Facial recognition technology and CCTV – a potent mix

Posted on by Big Brother Watch Posted in CCTV, Privacy | 7 Comments

Face detection You may have noticed recent television advertisements plugging holiday cameras with facial recognition technology good enough to pick out your loved ones in crowds and keep them in focus in holiday snaps.

The next step in our surveillance-heavy society was inevitable, I suppose.

Venture capitalists have invested money in technology that uses facial recognition technology to automatically pick out faces of people in the street:

These cameras wouldn't just film you, they'd recognise you coming in,
match your face to a picture of your face in their log, and then could
publish your arrival in their shop (or wherever they are). These would
be check-ins, like Foursquare, but automatic and involuntary.

Oh good.

Whilst we're at it, what do people think of Foursquare?

By Alex Deane

The mobile app genome project

Posted on by Big Brother Watch Posted in Privacy | 2 Comments

Iphone Do you use many mobile apps? If so, the odds are that the private information on your phone has been collected and sent somewhere without your knowledge.

So says the App Genome Project, a mammoth study of more than 300,000 apps.

The study found that apps are tapping into personal data and accessing other phone resources without telling users.Amongst the conclusions:

  • About 29 percent of the "free" apps on Android access a user’s location data
  • 33 percent of the tens of thousands of free apps on the iPhone access location data
  • About 14 percent of iPhone apps access personal contact data
  • 8 percent of Android apps access personal contact data – the difference is largely due to the different security measures used by the two platforms.

Some findings are very alarming: an Android wallpaper app transmitted the user’s phone number to a Chinese developer, for no apparent reason. That app was downloaded by 50,000 people.

Another app automatically made the downloader's phone make calls to Somalia, resulting in huge bills.

Furthermore, a large proportion of apps contain third-party code which can interact with sensitive data in ways that may not be immediately apparent to users – or even to the developers of the apps themselves. So-called "third-party code" is generally used for creating advertising or analytics on apps. 47 percent of free Android apps included this third-party code, while 23 percent of free iPhone apps use it. Third-party code represents a security risk because it is difficult to update (and patch a vulnerability) on a global basis. Apple changed its terms of service for the iPhone recently because of its concerns about what third-party analytics and other companies were doing with private data.

By Alex Deane

Caught with your pants down?

Posted on by Big Brother Watch Posted in CCTV, Privacy | 19 Comments

CCTV<br />
Grosvenor picture 3, camera amongst cubicles, 2010.07″ class=”asset asset-image at-xid-6a0120a57e35a3970b0133f2967360970b<br />
” src=”http://www.bigbrotherwatch.org.uk/.a/6a0120a57e35a3970b0133f2967360970b-250wi” style=”width: 220px; margin: 0px 0px 5px 5px;” /></a><br />
We’ve written many times about CCTV in toilets or changing rooms in <a href=schools, pubs and public toilets.

More cases of this absurd intrusion into our privacy are constantly coming to light, with prying electronic eyes in (formerly) private places – toilets and changing rooms. From public houses to public toilets, leisure centres to supermarkets, even children’s school changing-rooms, CCTV has become inescapable and, even more shockingly, deemed acceptable. Such ludicrous measures are defended by Local Education Authorities, councils and firms nationwide (no doubt because fighting against misuse of soap dispensers is a cause that justifies of capturing semi-naked pictures of the public).

 The Sun reports that time-keeping is one excuse in the Sutton branch of Tesco, Britain’s biggest private sector employer. “These cameras were initially used for security reasons but management can use them for other issues if they so wish,” a Tesco spokeswoman told The Sun, adding: "Staff may be disciplined if management feel there is good reason to do so," heightening employees’ fears that this means lingering loo-goers.

The Sun article just mentions Sutton so BBW would love Tesco employees in other branches to get in touch with their experiences.

CCTV in schools is increasingly common. CCTV in a Welsh secondary school is supposed to prevent vandalism – something that in the bad old days was done by a device called discipline, no longer widely available. “CCTV was installed, in the main, to overcome concerns about the misuse of paper and soap” said Ceredigion’s council leader, Keith Evans, an advocate of the action taken (and, incidentally, a school governor). This is the only school in its Local Education Authority to adopt CCTV in loos yet it was defended by the head teacher – albeit without providing any details of who would review the tapes. The same issue of course exists in relation to the CCTV in schools in Chelmsley Wood in the midlands; these reasons amongst others (including serious
parental protests) saw the abandonment of CCTV in toilets in a school in Plymouth.

CCTV Grosvenor picture 2, toilet sign, 2010.07 At the Rose & Crown in York, the justification for CCTV right inside the cubicles is cocaine use – as if coke-heads were too stupid to find a quiet corner anyway. At the Pure Lounge bar in Basingstoke, the excuse is vandalism.

Tooting leisure centre has four CCTV cameras in female changing rooms and no signs to warn any future stars of social networking: Dorota Sharma, a 45-year-old IT manager (so she should know), said “anyone with a little bit of technical knowledge could access it. It very quickly could be on YouTube or Facebook. I find it very offensive.” Children whose changing rooms are monitored in Salford

might feel the same way.

CCTV<br />
Grosvenor picture 1, general CCTV notice, 2010.07″ class=”asset asset-image at-xid-6a0120a57e35a3970b0133f2967295970b<br />
” src=”http://www.bigbrotherwatch.org.uk/.a/6a0120a57e35a3970b0133f2967295970b-250wi” style=”width: 220px; margin: 0pt 5px 5px 0pt;” title=”CCTV Grosvenor picture 1, general CCTV notice, 2010.07″ /></a>This surveillance doesn’t come cheap, either. A Big Brother Watch supporter has discovered via Freedom of Information request that CCTV in his local lavatories in the Hayes in Cardiff cost an eye-watering £6,400 to install – to which maintenance and monitoring costs must of course be added.</p>
<p>
 Those of you who have had tea with your aunt at the Grosvenor Hotel at Victoria Station will share my shock at finding CCTV in the ladies' there (and the men's, according to the sign, although I confess didn't check). Security no doubt but I think most aunts can manage without the watchful eye of a security man.</p>
<p>
<a href=Inner temple loo Equally, many amongst our Learned Friends will be surprised and disappointed to find that there is CCTV at the heart of legal London – counsel using the Inner Temple loos will find that they’re being watched (by a camera pictured here).

Reacting to this remarkable escalation in toilet cams, Big Brother Watch’s Director, Alex Deane, said:

Our campaign against this growing and disturbing phenomenon has been triggered many members of the public who got in touch because they were so upset.

CCTV in loos is incredibly intrusive, and shows the contempt councils and schools have for our privacy.

Many toilet users don’t realise it – but all too often, Big Brother is watching you pee.

There must be many more stories like this out there but many won’t have been spotted by the media and even when they have been, many local newspapers are not online – so please send us details and photographs so that we can name and shame the absurd people responsible.

By Lydia Ellis

Guilty as (pre-)charged

Posted on by Big Brother Watch Posted in Privacy | 6 Comments

Pixel The coalition has dropped plans to grant anonymity to men accused of rape. This is a climb down from a coalition pledge that said, "We will extend anonymity in rape cases to defendants."

The original plan was to grant pre- and post-charge anonymity. Apparently, the government now wishes to pursue a “non-statutory solution” – which appears to involve asking the media to respect pre-charge anonymity.This just isn’t good enough. Those accused of sex-crimes are judged by public opinion from the start – ruining the lives of people who are eventually cleared of all charges.

It could be argued that allowing those accused of rape to be “convicted” by the media is likely to encourage false accusations. The stigma of the accusations is what incentivises those who make them.

Apparently, MPs believe that granting anonymity to defendants could send a negative signal about those making the accusations. I would argue that it would actually do the opposite. Removing one of the incentives for making a false claim surely adds weight to subsequent claims.

By Andrew Tait

A demonstration of the fact that we can be freer and save money at the same time

Posted on by Big Brother Watch Posted in Privacy | Leave a comment

Woman_tearing_papier In these troubled financial times, I have been pushing the message that we can be freer and save money all at once – by axing expensive databases and surveillance, by scaling back on CCTV and intrusive state powers, we will reduce the deficit as well as restoring (some of) the freedoms we all want back.

Over at the Telegraph, there's one small but useful demonstration of this simple idea in action:

Local government opinion polls to be axed

A series of opinion polls due to be carried out by local authorities around the country at a cost of £15 million is expected to be scapped for being too costly.

So – £15 million saved. So far, so good. But what kind of questions were residents being asked..?

the polls… ask residents whether they think that local parents are controlling their children properly, and if they have suffered from depression or anxiety. Other questions in the survey, which is due to be held every two years, ask local people about their sexuality and religious beliefs…

But the new Coalition Government is said to believe that the multi-million exercise is diverting cash from other much-needed projects.

Grant Shapps said: “The idea that council bureaucrats are forced to turn themselves into amateur-pollsters in order to ask a range of highly intrusive personal questions about their residents seems entirely out of place.

Spot on, Mr Shapps.

We've bashed the Coalition plenty here. They're still wrong on the NHS Summary Care Record. They're dragging their feet on getting innocent people off the DNA database. They're reviewing random stop and search and 28 day detention when they should just scrap both. But on this, we commend them. Good result.

By Alex Deane

Every Small Business Needs A Privacy Policy

Posted on by Big Brother Watch Posted in Online privacy, Privacy | 3 Comments

Small business Over the weekend the Better Business Bureau came out with some good guidance on privacy for small businesses. Some key points:

When drafting your website's privacy policy, BBB recommends using simple language to answer these five questions:

  • What information do you collect? Outline the types of personal information that you collect from customers. This includes home address, e-mail, phone numbers and credit card numbers.
  • How do you collect the information? Websites collect information from customers in many different ways. Even if you don't actually sell goods through your site you might have an e-mail sign-up for a newsletter, an application for credit or install cookies on the visitor's computer to track their activities. Disclose how data is being collected to show you have nothing to hide.
  • How do you use the information? Include background on how you share customer information with third parties such as to process orders. If you sell customer information to marketers, explain what information is sold and how it could be used.
  • What control does the customer have over his personal information? Customers need a way to contact your business and control their personal data, whether it's changing a password on their account or taking their name off of a mailing list. Plan to include a direct phone number or e-mail address that customers can use to manage their information.
  • How do you protect the information? Explain how you protect customer data including, but not limited to, website encryption, limiting employee access to sensitive customer data, and server security.

All of which is right, I think. Moreover, I applaud the point being made that privacy isn't just something that applies to government or big corporations. More at the article itself.

By Alex Deane

Hat tip: AT